“Plug and play”
with chatbot connectors to ServiceNow and other ITSM solutions, to leverage your existing investments.
Konverso’s clients achieve 20% to 60% of automated resolution and reduce costly level 2 support calls by 30%. Konverso also plugs & play with Robotic Process Automation. AI Chatbots and RPA can enable users to reset their password with a self-serve solution that can save 70% to 90% of the help desk costs associated with passwords.
With Konverso’s chatbot / voicebot IT open more channels to give employees real time support through email, phone, live chat, enterprise social networks… to solve their problems automatically, guide them through existing solutions and even make recommendations on how to adopt and use digital apps. Konverso’s clients measured +5% employee productivity.
Konverso’s easy to use Back office is made for IT Service Management, to extend their services with conversational AI bots and innovate without coding. No integration costs with prebuilt connectors to the major ITSM platforms including ServiceNow, and instant integration with Knowledge bases from inside and outside the enterprise.
Feel free to Request a Demo today!
One of our human experts will contact you shortly.
Konverso provides an AI platform with ready-to-use scenarios and solutions to automate employee and customer support. Our portfolio is comprised of solution such Virtual Agent for Service Desk, Virtual Agent for Customer support, AI search, and Automated Routing.
© 2017 – 2023 Konverso | All rights reserved