GUIDE
Generative AI AT THE HEART OF THE CUSTOMER EXPERIENCE 2024
This guide will provide you with insight into:
- What are the key figures that determine the evolution of the customer experience?
- What are the biggest trends in customer experience
- How to improve the customer experience using Generative AI?
- What are the key figures that explain the evolution of generative AI for customer experience?
- What are the main industries using generative AI?
- What are Konverso's solutions to give superpowers to your organization?
What they say about us
Testimonials
"We benefited from very successful support during the audit and scoping phase of the project, which enabled us to identify the automation solution best suited to our context and our data."
POLE EMPLOI - Jean-Claude DI MARTINO
Proximity Services And Deployment Department, Pôle Emploi
"Konverso's Virtual Agent is a great add-on to our ITSM Platform to deflect contacts to our service desk. Combined with our live chat, it delivers a unique digital user experience."
VEOLIA - Russell Park
Service Desk Manager
"We're pleased to welcome Konverso's IVA to the Microsoft Azure Marketplace which offers world-class quality experiences from global trusted partners with solutions tested to work seamlessly with Azure."
MICROSOFT AZURE - Sajan Parihar
Senior Director